Terms of Service
By creating an account or using Mypluggg, you agree to these terms. Our Privacy Policy explains how we handle your information.
Your account
You must be at least 18 years old. Keep your details accurate and your password private. You are responsible for what happens on your account.
Acceptable use
You agree not to:
- Harass, threaten, impersonate, or exploit anyone.
- Post illegal, hateful, sexual, or violent content.
- Run scams, or post fake jobs or fake listings.
- Send spam, or collect other members’ information.
- Interfere with the service or try to access accounts that aren’t yours.
We have zero tolerance for this behaviour. Please report it using the tools in the app.
Your content
You own what you post. You give us permission to host and display it so the service can work. You must have the right to post it, and you are responsible for it.
Jobs
Many job listings come from other websites and belong to their original publishers. We do not employ the people who apply and cannot promise that a listing is accurate or that you will be hired. Never pay anyone to get a job.
Community store
Products are sold by independent sellers, not by Mypluggg. The seller is responsible for their listing, and for delivering what they sold. Some products can be paid for on Mypluggg. For the others, you deal with the seller directly, for example on WhatsApp. We are not part of those sales, cannot refund them, and cannot help recover money paid outside Mypluggg, so check who you are dealing with before you pay.
Buying
Payments are processed by Flutterwave. Your order is confirmed once Flutterwave confirms your payment. Digital products are available to download straight away. For other products, the seller arranges delivery or pickup, and you can follow your order under My Orders.
Refunds
Contact us within 7 days if a product did not arrive, or is not what the listing described. We review each case and may ask both sides for evidence. If we approve a refund, it goes back to your original payment method, and card refunds can take up to 15 days. Access to a digital product ends when it is refunded. Because digital products are delivered straight away, they are refunded only if the file is faulty or not as described.
Selling
To receive online payments, you must add a bank account in your own name and pass our review. We can decline or withdraw approval at any time, and your account stays subject to Flutterwave’s own rules. You must sell only what you have the right to sell, describe it honestly, and fulfil paid orders promptly.
Our fee is 3% + ₦50 for each product line sold, taken from the sale. It includes payment processing. We may change it, and we will tell you before a change applies. Your share is paid to your bank on Flutterwave’s settlement schedule. You are responsible for your own taxes.
If a buyer is refunded or a payment is disputed or charged back, you must repay your share of that sale. We may recover it from your future sales, and may suspend your selling until it is repaid.
Featured spots
You can pay to place your own approved listing or provider profile at the top of the store or talent pool, marked Featured. The price and length are shown before you pay, and a spot ends automatically when its time runs out. A featured spot does not mean we recommend you or guarantee sales. Spots are not refundable once they have started, unless we remove your content by mistake. If your content is removed for breaking these terms, you will not be refunded.
Earning opportunities
Information about earning is general and is not financial advice. We cannot promise any particular income.
Moderation
We review reports and may remove content or suspend or close accounts that break these terms. You can delete your account at any time.
Liability
The service is provided as it is, without guarantees. To the extent the law allows, we are not responsible for losses that come from using it, or from dealing with other members, employers, or third-party websites.
Changes
We may update these terms. If you keep using the service after a change, you accept the updated terms.
Contact us
Email us at theearnblueprint@gmail.com with any questions.